Terms of service

Last updated: May 22, 2026

Welcome to Hestfort. These Terms & Conditions (“Terms”) govern your access to and use of the website Hestfort and the purchase of products offered through it.

By accessing the website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our Services.

1. Company Information

Email: team@hestfort.com
Name: Hestfort
Website: https://hestfort.com

2. Eligibility

To use our Services, you must be at least 18 years old or have the consent of a parent or legal guardian.

By using our website, you represent that you have the legal capacity to enter into a legally binding agreement.

3. Products & Shipping

Hestfort sells physical products delivered to customers through third-party shipping providers.

Estimated delivery times are typically 5–7 business days, although delays may occasionally occur due to logistics providers, customs, or external circumstances beyond our control.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Pricing & Payment

All prices displayed on our website are shown in euros (€) unless otherwise stated.

Payments are processed securely through trusted payment providers and platforms. By purchasing from us, you agree to provide accurate, current, and complete billing and payment information.

We reserve the right to modify pricing, promotions, or product availability at any time without prior notice.

5. Refunds & Returns

Refunds and returns are governed exclusively by our Refund & Return Policy, which forms an integral part of these Terms & Conditions.

By placing an order, you acknowledge and agree to the conditions outlined in our refund policy.

6. Product Use & Customer Responsibility

Customers are responsible for correctly setting up and using the products according to any provided instructions.

Hestfort is not responsible for issues caused by:

Incorrect installation or configuration
Improper use of the product
Unauthorized modifications
Damage caused by the customer

We reserve the right to request photo or video evidence when reviewing support, return, or refund claims.

7. Intellectual Property

All content available on the Hestfort website, including but not limited to:

Logos
Branding
Product images
Website design
Text
Graphics
Videos
Advertisements

is the property of Hestfort or its licensors and is protected by applicable intellectual property and copyright laws.

Unauthorized reproduction, resale, distribution, or commercial use is strictly prohibited.

8. Platform Availability

We aim to ensure uninterrupted access to our website and services; however, we do not guarantee that the website will always be available, secure, or error-free.

Temporary interruptions may occur due to maintenance, updates, technical issues, or factors beyond our control.

9. Prohibited Conduct

You agree not to:

Violate any applicable laws or regulations
Use the website for fraudulent purposes
Abuse refund or chargeback systems
Misrepresent your identity
Attempt to interfere with website security or operations

We reserve the right to suspend or permanently deny access to users who violate these Terms.

10. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

To the maximum extent permitted by law, Hestfort makes no warranties, express or implied, regarding product compatibility, uninterrupted operation, or suitability for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law, Hestfort shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall never exceed the amount paid for the specific order giving rise to the claim.

12. Shipping Delays & Lost Packages

While we work with reliable shipping providers, Hestfort is not responsible for delays caused by:

Customs processing
Carrier disruptions
Weather conditions
Incorrect shipping information provided by the customer

If a package has not been delivered within 30 natural days, customers may contact us for review and possible resolution according to our Refund Policy.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Spain.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain, unless mandatory consumer protection laws provide otherwise.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Updated versions will be published on this page with a revised “Last updated” date. Continued use of our website constitutes acceptance of any updated Terms.