Shipping policy
Last updated: May 22, 2026
At Hestfort, we are committed to providing reliable and efficient worldwide shipping for all customers.
By placing an order on our website, you agree to the terms outlined in this Shipping Policy.
1. Worldwide Free Shipping
We proudly offer FREE worldwide shipping on all orders.
No minimum purchase is required unless otherwise stated during special promotions or limited-time offers.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).
Please note:
- Orders are not processed on weekends or public holidays
- Processing times may be extended during high-demand periods, holidays, or promotional events
3. Estimated Delivery Times
Estimated delivery times are generally:
- Europe: 5–12 business days
- United States & Canada: 5–12 business days
- International orders: 7–15 business days
Please understand that delivery times are estimates and are not guaranteed.
Shipping delays may occur due to:
- Customs inspections
- Carrier delays
- Weather conditions
- Local courier disruptions
- High seasonal demand
- Incorrect shipping information provided by the customer
Hestfort is not responsible for delays caused by customs clearance procedures.
5. Tracking Information
Tracking information will be provided whenever available.
Please allow up to several business days for tracking updates to appear after shipment confirmation.
In some cases, international tracking updates may be limited depending on the shipping carrier or destination country.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
Hestfort is not responsible for:
- Lost packages caused by incorrect addresses
- Failed deliveries due to customer errors
- Additional shipping costs resulting from incorrect information
If you notice an error in your shipping details, please contact us immediately at:
7. Lost, Delayed, or Stolen Packages
If your package has not arrived within 30 natural days from the shipping date, please contact our support team for assistance.
While we will do our best to help resolve shipping issues, Hestfort is not responsible for delays or losses caused by third-party carriers once the order has been shipped.
Packages marked as “Delivered” by the carrier may not qualify for refunds or replacements unless otherwise determined by our support team.
8. Returned Packages
If an order is returned to us due to:
- Incorrect address
- Failure to collect the package
- Refused delivery
the customer may be responsible for additional reshipping costs.
9. Contact
If you have any questions regarding this Shipping Policy, please contact us: